Application Privacy Policy (updated March 4, 2026)
ALT236, LLC (“ALT236,” “we,” or “us”) operates this Application. This document serves as ALT236’s Privacy Policy (the “Policy”) for the Application as it applies to the Application’s users.
ALT236 makes the Application available to individuals (“Users” or “you”). All activities you engage in through the Application are subject to this Policy. This Policy explains what information ALT236 collects about its Users, how ALT236 uses and/or shares this information, and how such information is maintained. By using the Application, you accept the terms of this Policy.
This Policy applies only with respect to the information collected by ALT236 through the Application, and not any information collected or obtained through other methods or sources. Please note that ALT236 may change this Policy at any time (See “Changes to this Policy,” below), and that ALT236 may in the future use your information for additional purposes not currently included in this Policy. Please see Section 11, Changes to this Policy, below.
ALT236 collects Users’ personally-identifiable information (“PII”) that is volunteered by Users. Examples of PII that may be requested and/or collected include but are not limited to: first and last name, address, zip code, email address, mobile telephone number, facsimile number, and company or business identity. Where the Application’s mobile communication functionality is used, the Application may also collect and maintain mobile telephone numbers, message delivery records, message interaction data, opt-in and opt-out responses, and related enrollment or consent records associated with SMS communications transmitted through the platform. From time to time, ALT236 may also present opportunities for Users to voluntarily provide additional information about themselves.
We also use information that is automatically collected, to understand more about our Application users, to determine how users navigate our Application, to improve Application performance, to protect the security and integrity of our Application and business, to identify and protect our systems from fraudulent activity and access, to provide advertising that may be of interest to our visitors, and to monitor legal compliance.
By using the Application, you expressly acknowledge and agree that we may collect, store, and process your biometric data, including but not limited to facial recognition, fingerprints, or other unique biological characteristics, for the purposes described in this Privacy Policy. We collect and use your biometric data to verify your identity, enhance security, prevent fraud, and comply with applicable legal or regulatory requirements. Your biometric data will be securely stored using industry-standard encryption methods, and we will retain it only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once it is no longer needed, your biometric data will be permanently deleted or anonymized in compliance with legal requirements. We do not sell, lease, or trade your biometric data to third parties. However, we will share biometric data with Customers, and authorized third parties who assist in providing the functionality and security of the Application, subject to strict confidentiality agreements. Additionally, we may disclose biometric data to law enforcement, regulators, or legal entities if required by law, subpoena, or court order.
When you download, access, and use our Application, it may use technology to automatically collect:
To support the SMS Services, the Application may collect and process certain information including mobile telephone numbers, message delivery records, message timestamps, message interaction data (such as opt-in or opt-out responses), and related enrollment or consent records demonstrating a recipient’s authorization to receive messages through the platform.
SMS messages transmitted through the platform may include transactional account access messages and operational communications. Transactional messages may include account setup notifications, password creation or reset instructions, multi-factor authentication messages, and other security-related communications necessary to enable access to the Application. Operational messages may include work-related communications initiated by a Customer for delivery to its workforce members, such as job assignments, scheduling or shift notifications, worksite updates, safety or compliance reminders, system alerts, and other administrative communications associated with the recipient’s work relationship with the Customer.
Participation in SMS messaging is voluntary. Individuals may opt out of receiving operational SMS messages at any time by replying “STOP” to a message received through the platform. Individuals may request assistance by replying “HELP” to a message or by contacting the Company using the contact information provided in this Policy.
The Company maintains electronic records of SMS enrollment, opt-in, opt-out, message delivery, and related messaging activity for compliance, audit, and dispute-resolution purposes. These records may be retained for a period of time consistent with applicable legal requirements, wireless carrier policies, and operational compliance obligations.
Notwithstanding anything to the contrary in this Privacy Policy, Mobile telephone numbers and SMS consent records collected in connection with the SMS Services are used solely for the purpose of enabling and operating the messaging functionality of the Application and will not be sold, rented, or shared with third parties for marketing or promotional purposes. However, such information may be processed by service providers that assist in delivering SMS communications or supporting platform functionality, subject to contractual confidentiality and security obligations.
Customers utilizing the SMS Services are responsible for ensuring that they have obtained all necessary permissions, notices, and consents required by applicable law prior to sending SMS communications through the platform.
Additional terms governing the operation and permitted use of the SMS Services are described in the Company’s Subscriber Agreement under the section titled “Mobile Terms and Conditions; SMS Access, Alerts, and Downloads.
ALT236 uses PII and other information we collect to provide the User with information about ALT236’s Services, and to provide ALT236’s third-party vendors with information about User’s needs. YOUR USE OF THE APPLICATION SERVES AS YOUR ACKNOWLEDGEMENT AND APPROVAL OF THIS PRACTICE. IF YOU WANT TO ENSURE THAT YOUR PII IS NOT AVAILABLE TO THIRD PARTIES, YOU MUST DISCONTINUE YOUR USE OF THE APPLICATION.
Users’ PII and other information we collect may also be used to: deliver and improve our products and services; manage our business; manage your account and provide you with customer support; perform research and analysis about your use of, or interest in, our or others products, services, or content; communicate with you by email, postal mail, telephone, or mobile device regarding your use of the Application, account notifications, service updates, operational communications, or other information related to the services provided through the Application; develop, display, and track content and advertising tailored to your interests on our Service and other applications, including providing our advertisements to you when you visit other applications; analyze data about our Application (i.e., analytics); verify your eligibility to utilize our Service; enforce or exercise any rights in our Terms of Service; and perform functions or services as otherwise described to you at the time of collection.
Except for mobile telephone numbers and related SMS consent records, personally identifiable information and other information collected by the Application may be added to our databases and used for future marketing and communication purposes, including but not limited to email communications, service updates, and direct marketing.
We may also share your personally identifiable information with third-party vendors that perform services on our behalf. These services may include fulfilling orders, providing customer support, assisting with marketing activities, conducting business and sales analysis, performing analytics, supporting member screening processes, maintaining and operating Application functionality, and supporting other operational features associated with our services. These vendors are provided access only to the personal information reasonably necessary to perform their services and are contractually prohibited from using or disclosing such information for any purpose other than providing those services to us.
Mobile telephone numbers, SMS consent records, and related messaging activity collected in connection with the SMS Services are used solely for the purpose of enabling communication functionality within the Application. Such information will not be sold, rented, or shared with third parties for advertising or promotional purposes. SMS data may be processed by service providers that assist in delivering messages, maintaining communication records, or supporting platform functionality, but only to the extent necessary to provide such services and subject to appropriate contractual safeguards.
Mobile telephone numbers collected through the Application are used solely to support account access and operational communications within the platform and are not used by the Company for marketing or promotional messaging. In addition, SMS opt-in information, consent records, and related messaging activity data are not sold, rented, or shared with third parties for marketing or promotional purposes.
In addition, we may also disclose Users’ PII and other information we collect in order to: (1) comply with applicable laws (including, without limitation, the CAN-SPAM Act); (2) respond to governmental inquiries; (3) comply with valid legal process; (4) protect the rights or property of ALT236, including without limitation, filing copyright applications with the Library of Congress, Copyright Office, or (5) protect the health and personal safety of any individual.
By submitting your PII through the Application, you agree that your PII may be used in any manner contemplated in this section.
We appreciate our Users and take your privacy seriously. Any PII that is stored on our computers is protected from unauthorized access and use via passwords as well as other standard industry-acknowledged means. Our servers which store this information are protected by a firewall. We take additional precautions for PII which is especially sensitive, such as financial information. We will only request or transmit this information over secure Internet connections using precautions such as Secure Sockets Layer (SSL) encryption, security keys and password authentication from any third parties receiving this information.
Though we take the utmost precautions to protect your PII, please be informed that no data transmission over a cellular phone or the Internet, nor any storage of information on servers or other media, is ever 100% completely secure. While we aim to protect your PII to the greatest extent possible, this policy is not intended to be, and should not be construed as, a warranty or guarantee of absolute security of your PII.
As always, you should use common sense whenever you disclose personal information over the Internet or a cellular network, regardless of the applications or Application(s) you use. If you suspect that your PII is being used in connection with the Application in a manner contrary to this Privacy Policy, please let us know immediately. To contact us, please send an email to Privacy@mobiclocks.com.
ALT236 may also collect certain non-personally identifiable information, including but not limited to the information more fully described below.
Authentication Tokens. ALT236 may use authentication tokens on the Application. Authentication tokens are small pieces of information that enable the Application to more easily communicate and interact with the User. For example, ALT236 may place an authentication token on a User`s mobile device if a User uses that device to register for ALT236’s Application. The next time that User uses the Application, ALT236`s server will recognize the authentication token (and the User) and allow the User to perform certain actions immediately without having to log in.
Mobile Device Identifiers. ALT236 may collect information about the mobile devices from which you access the Application. We may collect and store the unique identifier assigned to your mobile device(s) by the manufacturer, or other identifying information about your device.
To provide better service and a more effective Application, we sometimes use first-party and third-party “cookies” as part of our interaction with your browser. A cookie is a small text file placed on your computer’s hard drive by our Application server. Cookies are commonly used on Applications and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted. We use cookies to determine if you have previously visited our Applications and the screens you have visited, and for a number of administrative, marketing or remarketing purposes. We use both first-party and third-party cookies for different purposes:
Cookies can be first-party or third-party. A first-party cookie is one that you receive directly from Company when using our Application. A third-party cookie is one that you have received from another party, such as Google or Facebook. We do not control what third parties do on other applications. However, we may work with certain third-party providers such as Google or Facebook to permit their cookies to function through our Application so we can learn more about your web experience on our Application and better personalize our services for you.
A persistent cookie is a cookie that is stored by the web browser on your device until it expires, or you delete it. The expiration of a persistent cookie is determined by the creator of the cookie and can be upon a certain date or after a length of session time has passed. This means that, for the cookie’s entire lifespan, its information will be transmitted to the creator’s server every time the user visits the Application that it belongs to, or another Application configured to check for that cookie (such as an advertisement placed on that Application). For this reason, persistent cookies are also called “tracking cookies.”
A session cookie is created temporarily on your device for use by the Application during your visit. This type of cookie may store information you enter and track your activity within the Application. A session cookie is deleted after you leave the Application or when the web browser is closed. A good example of a session cookie is the shopping cart on an e-commerce Application. The session cookie stores the items that you add to your cart so they are not forgotten while you view products on other screens of the Application. Using a session cookie, the items will all be in the cart when you go to the checkout screen.
All photographs, opinions, ideas, suggestions, other feedback, and all other information submitted by You through the Application may be used by us without any restriction and free of charge.
In certain areas of our Application, such as when you request more information, should you abandon a form on our Application, your information may still be collected and utilized for notices or communications pertaining to the Application, products or services. If you choose not to provide personal information, you can still browse most of our Application (the areas that do not require registration) anonymously. If you place a call to us, whether by landline or mobile device, we may also capture your phone number and any other information you provide during the call. This information may also be used to communicate with you about the Application, products or services via phone, mail, email, social media or third-party applications.
When you visit our Application, we may directly and through third-party service providers automatically log certain information about your visit including: the screens you visit while on our Application; the IP address of a referring Application, if any; the type of browser, device or hardware you are using; your IP address and general geographic information; and the date and time you accessed our Application. Through the use of third-party tools, such as Google Analytics (Remarketing, Display Network Impression Reporting, Demographics and Interest Reporting, and other integrated services), we may also collect certain demographic information and information about interests from a portion of the visitors to our Application. This information may link to personal data that you voluntarily provide to us which will allow us to serve interest-based ads and content.
Although the information collected through the foregoing methods does not itself contain any PII, ALT236 may analyze and match such information with other information that you provide (including PII) as well as information that ALT236 may obtain elsewhere, and ALT236 may share all or some of such information with actual or prospective movers, van lines, or other third parties. ALT236 may also disclose non-PII in order to comply with applicable laws; respond to governmental inquiries; comply with valid legal process,; or protect the rights or property of ALT236 or Users of the Application.
If you want to review, correct, change, or delete your User information, please submit your request in writing to Privacy@mobiclocks.com. Individuals who receive SMS communications through the Application may also discontinue receiving operational text messages by replying “STOP” to any message received through the platform. Upon receipt of such request, the system will process the opt-out and no further operational SMS messages will be sent unless the individual subsequently re-enrolls.
ALT236’s communications to you as well as the Application, may contain links to the Applications of other providers of products and services that may be of interest to you. We may also use third-party service providers to serve interest-based advertisements on our behalf on our Application, social media networks and across the Internet. These advertising service providers may collect non-identifiable information about your visits to our Application, and your interactions with our products and services. Such non-identifiable information does not include your name, address, email address or other personal information. The information is collected through the use of cookies and pixel tags (also known as action tags), which is industry-standard technology used by most major Applications. Interest-based ads are then displayed based on the information that is collected.
In addition to the information about your visits to our Application, our service providers may also use the information about your visits to other Applications to target advertisements for programs and services available from us.
When you click the link to one of these other entities, you will leave the Application and be connected to the Application or Application of such entity. In such an event, this Policy will not apply to your use of, and activities on, those third-party Applications. ALT236 does not have any control over the information handling practices of these other entities, and you should familiarize yourself with the privacy policies of such other entities before you share any PII with them. We encourage you to read all other legal notices posted by these other entities as well. ALT236 shall have no responsibility or liability for your visitation to, and the data collection and use policies and practices of, these other entities.
The Application and the content available in connection therewith are neither intended for, nor directed to, children under the age of 18. You must be at least 18 years old to have our permission to use our Application and to provide your PII to ALT236. If ALT236 learns that a User is under the age of 18, ALT236 will promptly terminate the User’s account and delete the User’s PII from ALT236’s records. ALT236 will not knowingly disclose or distribute such information to third parties.
While ALT236 takes reasonable precautions to safeguard information transmitted between ALT236 and Users of the Application ALT236 may be unable to prevent unauthorized access to such information by third parties or inadvertent disclosure of such information. Users acknowledge this risk when communicating with ALT236.
By providing PII and other information to ALT236, Users of the Application fully understand and unambiguously consent to the collection and processing of such information in, and the transfer of such information to, the United States and other countries or territories, in accordance with the terms of this Policy.
In its sole discretion, ALT236 may transfer, sell or assign information collected on or about Users of the Application, including without limitation, PII and other User-provided information, to one or more third parties as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of ALT236.
We honor all requests to be removed from our marketing lists. If you do not want to receive e-mail, telephone messages or direct mail from us, contact us at Privacy@mobiclocks.com and we will remove your name from our in-house list and add you to our marketing suppression list. You will also have an opportunity to add your phone number to our internal “Do Not Call” list during each phone call you receive from us. You will further have the ability to opt-out or manage certain advertising preferences through links provided in marketing and promotional e-mails you may receive. We honor all requests to be removed from our e-mailing lists within ten days, and update our suppression list every ten days. If you prefer to learn about new offers from us through a specific medium — for example, through the mail — simply let us know your preference by sending us an email at Privacy@mobiclocks.com.
We are fully committed to complying with your wishes regarding receiving commercial e-mail messages from us and with the laws regarding unsolicited e-mail. If for any reason you receive a commercial message directly from us or on our behalf more than ten days after making a request to be taken off our mailing list, we would request that you forward a copy of the e-mail to Privacy@mobiclocks.com with a brief explanation of your efforts to unsubscribe and the approximate timeframe you made the request. We will immediately investigate the matter, confirm that you have been removed, and provide a written response to you detailing our efforts. Please note that requests to be removed from our direct mail list will be processed as soon as possible, but given the nature of direct mail, it may be impossible to prevent a mailing that is being processed or underway from reaching you. If you receive multiple mailings from us after your request, please contact us at Privacy@mobiclocks.com.
This Section is for California Residents and supplements the information contained in this Privacy Policy. As used in this Section, “consumers” or “you” applies solely to those people who reside in the State of California. We add this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this Section.
Sale of Data
We do NOT “sell” personal information as defined by the CCPA. We will continue to monitor and review our processing activities and will notify you if this changes and take the appropriate steps to stay in compliance with the CCPA.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
A. Identifiers.
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
YES
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
YES
D. Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
NO
E. Biometric information.
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
YES
F. Internet or other similar network activity.
Browsing history, search history, information on a consumer’s interaction with a Application, application, or advertisement.
YES
G. Geolocation data.
Physical location or movements.
YES
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar information.
NO
I. Professional or employment-related information.
Current or past job history or performance evaluations.
YES
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
NO
K. Inferences drawn from other personal information.
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
YES
Personal information does not include:
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We disclose your personal information for a business purposes to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing us at Privacy@mobiclocks.com.
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
ALT236 may, annually and from time to time, amend this Policy, in whole or part, at its sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy to the Application.
Questions about this privacy policy or ALT236’s privacy practices should be directed to Privacy@mobiclocks.com.
