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FAQ

How does the Face Recognition work?
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MobiClocks® uses facial recognition algorithms to determine the identity of the worker who is punching by comparing it to a profile photo already on file in the system.

Which devices can I download the apps on?
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MobiClocks® will work with most Apple or Android phones or tablets.

How does the optional GPS breadcrumbing on the Personal app work?
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The system will give a GPS stamp of each punch made. With the full optional logging enabled, you will be able to see a breadcrumb trail of where the employee has been throughout the day. All logging will cease as soon as the employee punches out.

Will employees be able to punch in from anywhere?
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No, MobiClocks® is designed to allow punches only from inside a Geo-fence designated area. Although, you can configure the system to disable this feature.

Can a jobsite have more than one Geo-fence?
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Yes. Jobsites can have multiple geo-fences set to cover large areas such as airport terminals, campuses or an industrial complex.

Can employees punch on any jobsite’s Kiosk clock?
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Yes. Job sites using the Kiosk App can punch in or out from any other location in the organization.

Are employees automatically clocked out on the Personal app once they leave a Geo-fence?
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No. However, after a set amount of time an employee leaves a Geo-Fence, they will get a notification saying they have left a Geo-Fence, and they will be given 3 options: Would they like to punch out? Would they like to continue working? And would they like to switch jobsites?

Do the apps support other languages?
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Yes, MobiClocks® also supports Spanish and French.

Do employees have to punch out and back in for lunch? As well for a break?
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You can still have employees punch out and back in for lunch. However, if you want to automate, the system has a lunch and break policy where once enabled, if an employee works a minimum number of hours, the system will automatically take time away for lunch and/or a break. In addition, these durations are adjustable.

What is the difference between the Kiosk app and the Personal app?
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The Kiosk App is typically used in a central location where many users punch in and out. The Personal App is used by individual users and has the optional ability to do GPS breadcrumbing.

How does Cost Coding work?
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MobiClocks® has an easy drag and drop style of cost coding which allows for field personnel to quickly and accurately assign labor costs. Default cost coding is also available for those workers whose tasks typically remain the same.

Does MobiClocks® support Union Pay Policies?
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Yes, MobiClocks® has the ability to set customizable Union pay policies.

Does MobiClocks® support Certified Payroll?
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Yes, MobiClocks® does support Certified Payroll.

Can MobiClocks®️ accurately record overtime hours?
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Yes, MobiClocks®️ efficiently records overtime hours, ensuring compliance with labor laws and precise payroll calculations.

Is there a shift scheduling feature in MobiClocks®️?
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MobiClocks®️ includes a feature for scheduling shifts, enabling managers to effectively plan and communicate work schedules.

How are time-off requests managed in MobiClocks®️?
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In MobiClocks®, time-off requests are not made by employees. Instead, administrators use the "Leave" function to mark various types of leave, like Sick or Vacation, for employees.

Can MobiClocks®️ be utilized in remote or off-site locations?
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Yes, MobiClocks®️ is designed for seamless use in remote locations, ensuring accurate time recording regardless of the job site.

Is it possible to export data from MobiClocks®️ for reporting?
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Absolutely, data from MobiClocks®️ can be easily exported for in-depth reporting and analysis.

How secure is the data within MobiClocks®️?
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MobiClocks®️ ensures top-level data security with advanced encryption and security protocols.

Does MobiClocks®️ support different pay rates for the same employee?
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Yes, MobiClocks®️ allows for multiple pay rates for employees depending on their roles or shifts.

Does MobiClocks®️ offer instant updates on employee attendance?
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MobiClocks®️ provides instant updates, allowing managers to view current attendance data in real-time.

How does MobiClocks®️ integrate with existing HR systems?
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MobiClocks®️ integrates smoothly with a variety of HR systems, ensuring efficient data synchronization and workflow.

Can employees access their work schedules and time records in MobiClocks®️?
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Employees have access to their schedules and time records within MobiClocks®️, promoting transparency and accountability.

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